877 bdt Privacy Policy
This policy explains how important your personal information is to us and how we collect, store, and use it.
Last Updated: January 2025. This policy may be revised from time to time. For significant changes, notice will be given by email to registered users or via a site announcement. Continued use of the site after any change will be taken as acceptance of the updated policy.
Introduction
877 bdt places user privacy at the highest priority. This Privacy Policy ("Policy") tells you what information we collect while you use the 877 bdt platform, why we collect it, and how we keep it secure. This Policy applies to the website, mobile application, and all related services.
By registering on this site or using our services, you are considered to have accepted the terms of this Policy. Our Terms and Conditions also discuss certain privacy-related provisions that complement this Policy.
Only persons aged 21 and above may use 877 bdt's services. We do not knowingly collect information from minors. If a parent or legal guardian believes their child's information has been collected by mistake, please contact us.
What Information We Collect
2.1 Registration and Account Information
When you open an account at 877 bdt, you provide the following information:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form)
- Preferred language and currency
2.2 Identity Verification (KYC) Information
To ensure secure transactions and prevent fraud, 877 bdt may verify your identity in certain situations. This process may require a copy of your national ID, passport, or driving licence, as well as proof of address. These documents are stored under strict security and used solely for verification purposes.
2.3 Financial Transaction Information
During deposits and withdrawals, we store the transaction amount, time, and the payment method used. A record of every transaction made via bKash, Nagad, Rocket, or bank transfer is kept securely. We never store complete card or account numbers.
2.4 Gameplay and Activity Information
Your betting history, list of games played, win/loss records, bonus claim history, and VIP points information are automatically logged in our system.
2.5 Technical Information
The following information is collected automatically while you use the site:
- IP address and device type
- Browser version and operating system
- Site access time and page navigation data
- Cookies and session tokens
- Referral source (if applicable)
Purpose of Using Information
877 bdt uses collected information for specific and lawful purposes. No information is processed unnecessarily.
3.1 Providing and Operating Services
Information is used to create and manage accounts, process transactions, ensure gameplay services, and manage bonus and VIP programs.
3.2 Security and Fraud Prevention
Technical and transaction data is analysed to detect unauthorised access to accounts, operate anti-money laundering (AML) measures, and monitor suspicious activity.
3.3 Customer Support
When providing support via 24/7 live chat or email, our representatives can view your account and transaction history in order to resolve issues quickly.
3.4 Communication and Notifications
Your email and mobile number are used to send transaction confirmations, password resets, OTP verification, and important account notifications. If you have consented to promotional communication, information about offers and bonuses may also be sent.
3.5 Service Improvement
877 bdt analyses overall user behaviour to improve the quality and performance of its platform. No personal identity is revealed in this analysis.
Data Storage and Security
4.1 Retention Period
Information is retained while your account is active and, after it is closed, for a defined period as required by applicable legal and regulatory obligations. After that, data is securely deleted or anonymised.
4.2 Technical Security Measures
All data stored on 877 bdt's servers and all data in transit is encrypted using SSL (Secure Sockets Layer) technology. Passwords are stored with industry-standard hashing algorithms — no staff member can read them. Firewalls, intrusion detection systems, and regular security audits keep our infrastructure secure.
4.3 Access Controls
Only staff members who need your personal information for their work can access it. All staff are bound by confidentiality agreements and trained in data protection.
Sharing Information with Third Parties
877 bdt does not sell or rent your personal information. However, information may be shared with third parties in certain specific situations:
5.1 Service Providers
We work with certain trusted third parties for payment processing (bKash, Nagad, Rocket, banks), data analytics, customer support software, and IT infrastructure management. They are also required to follow the same strict privacy standards.
5.2 Game Software Providers
Only the minimum information needed to ensure uninterrupted gameplay is shared with our game partners, including Evolution, Pragmatic Play, PG Soft, and JILI.
5.3 Legal Obligations
Information may be disclosed to authorities when required by a court order, government directive, or applicable law. In each such case, 877 bdt carefully verifies the applicable legal process.
5.4 Changes to Business Structure
In the event of a merger, acquisition, or asset transfer, user information may pass to the new entity. Even in such cases, maintaining the standards of this Policy or providing prior notice is mandatory.
Cookies and Tracking Technologies
6.1 Types of Cookies
The 877 bdt website and app use various types of cookies:
- Essential Cookies: Required to maintain login sessions and core functionality.
- Functional Cookies: To remember your preferences such as language and theme.
- Analytics Cookies: To understand site usage patterns — aggregate statistics only, not personal data.
- Security Cookies: Help detect fraudulent activity.
6.2 Cookie Controls
You can turn off non-essential cookies from your browser settings. However, this may limit some features of the site. Detailed guidance on managing cookies is available in most modern browsers.
Your Rights
As a 877 bdt user, you have the following rights regarding your personal information:
7.1 Right to Access
You may request at any time to know what information we hold about you. If you contact us by email, a detailed response will be provided within the set timeframe.
7.2 Right to Rectification
If any information stored in your account is incorrect, you can correct it through your account settings or via customer support.
7.3 Right to Erasure
In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a defined period due to legal or regulatory obligations.
7.4 Right to Object to Processing
You may object to promotional communication or certain types of data processing. This request must be sent by email stating specific reasons.
7.5 Right to Data Portability
In some cases it is possible to request your information in a structured, commonly usable format.
Responsible Gaming and Data Protection
As part of our Responsible Gaming policy, 877 bdt monitors player behaviour to identify potentially risky gaming patterns. Data collected for this purpose is used solely for user protection — never for advertising or marketing. If measures such as self-exclusion or deposit limits are activated, that information is kept securely in our system and used to deliver the relevant services.
If someone activates voluntary self-exclusion, retaining the necessary information to keep that decision in effect is essential. Any responsible gaming request can be made to the 24/7 customer support team.
International Data Transfers
As 877 bdt is an international platform, your information may in some cases be processed or stored outside Bangladesh. Any such transfer complies with applicable international data protection standards, and the receiving party is required to ensure an equivalent level of protection.
Policy Changes and Updates
877 bdt may review and update this Policy to keep pace with changes in technology, services, or law. For significant changes, you will be notified by email to your registered address or via a site announcement. Continued access to the site after any change will be considered acceptance of the updated policy.
For more details about our services and policies, see the answers to frequently asked questions in the FAQ section.
Contact and Complaints
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team:
- Email: [email protected]
- Live Chat: Available 24/7 from any page on the site
- Language: Support is available in Bengali and English
We aim to resolve all requests within a maximum of 30 business days. For urgent security matters, you will receive the fastest response through live chat.